A&S ONLINE WARRANTY CLAIM FORM

In the event our product causes concern, the following online warranty form are required to be completed. To submit a warranty claim, please fill in the online form below.

Please fill in all the available fields. Completing the form with concise information and accurately will help our warranty department to resolve the issue much quicker. Data collected from the form below will help us to continuously improve the quality of our product, and at the same time making it easier for our warranty department to deal with any issue more effectively.

Should you require further assistance, please email us at aspowerseller@hotmail.com or call us on 03 9562 1957 Mon-Fri 10AM - 5PM Melbourne time and we will be able to offer you assistance on questions regarding the warranty procedure.

Once you submit this form, a Claim ID will be assign to your case. Please keep this Claim ID as reference so that when we communicate we can follow and refer to the correct case. We may request additional information or documentation to support your claim. Our warranty department will be in contact with you after receiving your form. It may take up to 1-2 working days to process your claim, therefore we ask for your patience. Thank you.

Once this form has been completed, you will be automatically issued with a Claim ID. Please fill in all the * mandatory fields.

Customer Details
Name * A value is required.Minimum number of characters not met.
Contact No. * A value is required.Invalid Contact number. Please input just numbers EG. 0433556677
Alternative Contact No. * A value is required.Invalid Contact number. Please input just numbers including area code EG. 0398866775
Email Address * A value is required.Invalid Email
Address Details
* A value is required.Minimum number of characters not met.
Suburb * A value is required.Minimum number of characters not met.
Postcode * Invalid postcode.Minimum number of characters not met.Exceeded maximum number of characters.The entered value is less than the minimum required.The entered value is greater than the maximum allowed.A value is required.
State * Please select a state. Please select an item.
Purchase Details* - Please fill in at least one of Invoice No., eBay ID or eBay Item No. AND select a Product Type
Invoice Number
Ebay ID
Ebay Item Number Ebay Item NumberEbay Item NumberInvalid Ebay Item Number(12 length)Invalid Ebay Item Number(12 length)
Product Type
A value is required.Minimum number of characters not met.
Fault Details*
Fault description Please select a type.Please select an item.

  Minimum 20 Characters

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